I. Basic provisions

1. The administrator of personal data according to Article 4 point 7 of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons in connection with the processing of personal data and on the free movement of such data (hereinafter: "GDPR") is MUDR. ALAA M A SARA SHAMASNA, ID: 03676625, Registered office: U nádraží 529/7, 415 01 Teplice. (hereinafter: "administrator").
2. The administrator contact details are
contact address and place of business: Směnárna Ústí, Hradiště 94/14, Ústí nad Labem-centrum, 400 01 Ústí nad Labem,
headquarters address: U nádraží 529/7, 415 01 Teplice,
email: smenarnausti@gmail.com
phone: (+420) 737 307 763, (+420) 475 205 345,
3. Personal data means any information about an identified or identifiable natural person; an identifiable natural person is a natural person who can be directly or indirectly identified, in particular by reference to a certain identifier, for example a name, identification number, location data, network identifier or to one or more special elements of physical, physiological, genetic, psychological, economic, cultural or social identity of this natural person.

II. Sources and categories of processed personal data

1. The administrator processes personal data that you have provided to him/her or personal data that the administrator has obtained based on the fulfillment of your order - exchange, sending, or withdrawal of money (hereinafter referred to as "order").
2. The administrator processes your identification and contact data and the data necessary to fulfill the order.

III. Legal reason and purpose of personal data processing

1. The legal reason for processing personal data is
• fulfillment of the order between you and the administrator according to Article 6 paragraph 1 letter b) GDPR,
2. The purpose of personal data processing is
• processing your order and exercising rights and obligations arising from the business relationship between you and the administrator; when placing an order, personal data may be required that are necessary for the successful processing of the order (name and address, contact), without the provision of personal data it is not possible to complete such an order or fulfill it on the part of the administrator,
3. The administrator does not make automatic individual decisions in the sense of Article 22 of the GDPR. You have given your express consent to such processing.

IV. Data retention period

1. The administrator stores personal data
• for the period necessary to exercise the rights and obligations arising from the business relationship between you and the controller and the exercise of claims from these relationships (for a period of 5 years from the end of the order).
• until the consent to the processing of personal data is revoked.
2. After the personal data retention period has expired, the administrator deletes the personal data.

V. Recipients of personal data (controller subcontractors)

1. Recipients of personal data are persons
• participating in the delivery of goods / services / realization of payments based on the contract,
• involved in ensuring the operation of services,
2. The administrator does not intend to transfer personal data to a third country (a country outside the EU) or an international organization.

VI. Your rights

1. Under the conditions set out in the GDPR, you have
• the right to access your personal data according to Article 15 GDPR,
• the right to correct personal data according to Article 16 of the GDPR, or restriction of processing according to Article 18 of the GDPR.
• the right to erasure of personal data according to Article 17 GDPR.
• the right to object to processing according to Article 21 GDPR a
• the right to data portability according to Article 20 GDPR.
• the right to withdraw consent to processing in writing or electronically to the address or email address of the administrator listed in Article I of these terms and conditions.
2. You also have the right to file a complaint with the Office for Personal Data Protection if you believe that your right to personal data protection has been violated.

VII. Terms of security of personal data

1. The administrator declares that he has taken all appropriate technical and organizational measures to secure personal data.
2. The administrator has taken technical measures to secure data repositories and personal data repositories in paper form.
3. The administrator declares that only authorized persons have access to personal data.

VIII. Final Provisions

1. Before using our services, you confirm that you are familiar with the terms of personal data protection and that you accept them in their entirety.
2. The administrator is authorized to change these conditions. It will publish a new version of the terms of personal data protection on its website, or send you a new version of these terms to the e-mail address you provided to the administrator.

These conditions take effect on January 1, 2022.

Attention: according to Act 253/2008 §7 Coll., when exchanging over €1000 (or equivalent), we must require an identity card.

The client can withdraw from the foreign exchange trade contract within 3 hours of its finalisation, in the branch where the trade was transacted. The withdrawal must apply to the entire extent of the contract. If the amount presented by the client exceeds 1000 EUR, the withdrawal applies to the extent to which the sum corresponds to the sum of 1000 EUR paid by the client. The withdrawal period applies only during working hours stated on the final receipt. Full information about client’s rights will always be provided on the final receipt or on request. Client is entitled to submit a proposal to solve the dispute amicably to the Financial Arbiter of Czech Republic (Legerova 69, 110 00 Praha 1, www.finarbitr.cz) or submit a complaint to Czech National Bank (Na Příkopě 864/28, 110 00 Praha 1, www.cnb.cz).